Home and Community


CHCSS00099 Individual Support – Home and Community Skill Set Lectures

The lectures in this skill set aim to support workers to learn about safe, effective and quality home and community care. This includes supporting and working with carers and families as part of an extended care team.

Total Units: 4

Total Lectures: 8

Please click below to check the lectures and topics covered in each unit.

LectureTopics Covered

1. Empowerment and older people

1.1 What is empowerment?
1.2 Empowering older people
1.3 Strategies for empowerment

1.4 Skills for empowerment

2. Understanding aged care systems

2.1 Understanding aged care

2.2 Residential and community care

2.3 Standards for care

2.4 What is elder abuse?

LectureTopics Covered

3. Understand home and community care

3.1 What is home and community care?

3.2 The HAC model

3.3 Eligibility to home care

3.4 Access to care

4. Delivering home and community care

4.1 How is care delivered?

4.2 Safe home visits

4.3 Communication skills for safe home care

4.4 Quality assurance

LectureTopics Covered

5. Understanding personal support

5.1 What is personal support

5.2 Duty of care and your role

5.3 Work, Health and Safety

5.4 Manage complaints and quality

6. Delivering personal support

6.1 Safe home visits

6.2 Manual handling

6.3 Social inclusion

6.4 Personal Care

LectureTopics Covered

7. Working with carers and families

7.1 Extended support teams

7.2 Duty of care

7.3 Privacy and safety

7.4 Assess change

8. Support Carers and Families

8.1 Understand carer support needs

8.2 Carer rights

8.3 Carer health

8.4 Carer well being


If you want more information on our lectures please email us on following email address:


or call us at:

0401 283 423

Alternatively you can fill the form to submit your details and we will get in touch with you.

Strawberry Solutions is a proud ACPET Member.