CUSTOMER SUCCESS MANAGER
With over 20 years of experience as an RTO CEO, Nina has comprehensive knowledge of Vocational Education and Training and the Australian Qualifications Framework. With strong focus on quality learning outcomes, student experience and retention, Nina has developed and maintained compliant and engaging training and assessment systems.
She is also a qualified and passionate digital learning designer. Using her knowledge of adult learning and online instructional design pedagogies, Nina has designed, developed and published eLearning modules to support distance and blended learners. Her skills include instructional design, eLearning, visual design, resource design, learning strategy development and assessment development.
Nina is proficient in Adobe Creative Suite, Camtasia and Articulate Storyline and Rise and has managed the development and implementation of online Learning Management Systems. She is backed by a post-graduate qualification in eLearning, a genuine love of learning and a commitment to create learning experiences which are both motivating and meaningful.